2/10 糟糕
Elena
与家人及幼儿出行
2024年06月1日
不满意:住宿条件和设施,员工和服务
Worst place to stay, horrible front office staff if you can even call them that, our room was dirty with bugs in the bathroom, didn’t know which room they where going to put us in because they weren’t cleaned because they didn’t have housekeeping that day, took almost 20min to find a room to put is in, check out was horrible no one at front office can’t even call it an office the front desk is in a room, had to call a number to check out but couldn’t talk to anyone had to track down someone that was working there to hand key in. They ask for a 100 deposit, first said I would get back in 3-5 business days. After 3 days, still no refund on my deposit. I called and the guy who answered was so rude. Told me 7-10 business days to get my refund back and hung up on me. Will NEVER STAY AGAIN.
Elena
2024 年 5 月入住 1 晚