Walking distance location to Tongli old town was great. Unfortunately, hotel showing age and rooms not as clean as expected. It would also be nice if families were separated from non-families - the hallway was like daycare on Friday night.
JB
2020 年 6 月入住 2 晚
8/10 还可以
Joyce
与家人出行
2019年12月21日
满意:员工和服务,清洁度
The room which was assigned has a weird smell when we first entered. We provided the feedback to front desk but they told us to inform Facilities dept. It’s so not effective for guest to inform the facilities dept. don’t understand why front desk cannot help at all.
In any case, a rep from facilities came. We managed to change our room.
The whole corridor leading to all rooms is full for cigarettes smoke smell. Extremely unpleasant. Given that it’s a family resort, it’s not healthy for kids.
Joyce
2019 年 12 月入住 2 晚
10/10 超赞
Ping
与家人出行
2019年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very nice and clean, the food is great too. Service is excellent, the staff is very nice. And lakefront ground is great.