“I was asking a taxi from the hotel to airport. They offered me to take the hotel transfer which cost me 10Usd. As everyone know, the stardard rate for a taxi from airport to town cost only 7usd, so i ask if they can help me to book a taxi. The reception staff ask me to look for a taxi number MySELF and they help me call. WHAT!? Is it possible a five star hotel not having a taxi company number ? Tell your boss it's not the correct way to do business which make your guest feel uncomfortable……
“To be honest, its really not worth that price.
The good things are, staffs are nice and helpful, breakfast is good.
The bad things are, room is old, the design of the shower is weird, the swimming pool is not clean.”
“Didn’t expect such cosy room and stylish hotel with 5 star service at a budget price. Its a bit out of the way but my experience staying here was great.”
“The price was right for a solo male traveler, and the air conditioning was good, A lot of cleanliness work could be taken care of around the property but the staff spent most of the time on their phones rather than making the place look nice ”