1. Excellent location
2. nice staff, help reserving museum entrance tickets
Would rate 5 if
1. no roaches
2. Staff stand-by in the early mornings so I can be picked up by my tour guide ( I waited 1 hr T_T)
真实旅客
2017 年 9 月入住 4 晚
8/10 还可以
CHENG CHI
2017年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location is great, very close to subway station. High C/P, good for family trip.
Good location walking distance to ancient city wall and subway station Nan Shao Men. Supermarket and eating places are right downstairs. Rooms are basic and musty smell? due to wet weather when we stayed there. Mark is friendly and welcoming, helped me out with transport and information of the city. Thank you!
HL
2017 年 9 月入住 4 晚
2/10 糟糕
Ken
2017年09月18日
不满意:员工和服务、住宿条件和设施、客房舒适度
Disappointed moved out to another hotel
Before we arrived i tried to contact the owner using the contact form on the apartments website but never received a reply. Managed to organise pick up from airport after contacting owner by email. We arrived at night and realised that would be impossible to find the place if not being picked up. Had booked a courtyard room but got one overlooking noisy street. Beds were uncomfortable and wall in bathroom where shower was exposing pipes. Hard to contact owner without wechat or whatsapp which i dont have, owner was not there. While the units have good facilities you do get what you pay for and i think the photoes oversold what you got no mention of wet bathroom. wifi didnt work either.Couldn't recommend to anyone unless on a budget.
Ken
2017 年 9 月入住 4 晚
8/10 还可以
真实旅客
2017年08月11日
满意:清洁度、员工和服务、客房舒适度
good location, helpful and friendly host
Mark was very nice to us, send us local attraction and maps. When he learned that we have been having trouble with our smart phones, he spend hours to help us to fix it and make our lives much easier. We had a good time in Xi'An. The location is great and the place is clean. The only thing would be nice is the shower. It is the kind that get the whole bathroom wet.
真实旅客
2017 年 7 月入住 6 晚
6/10 一般
真实旅客
2017年08月8日
满意:员工和服务
Very good location
We initially booked a studio apartment but was given a two-bedroom apartment as an upgrade. Unfortunately, the cleanliness of the apartment and the facilities wasn't up to standard in various aspects. However, the owner was very accommodating and easily contactable. He arranged for someone to do our laundry when we weren't able to use the washing machine, and he also organized for someone to drop us off at the airport.
真实旅客
2017 年 7 月入住 2 晚
6/10 一般
真实旅客
2017年07月10日
不满意:员工和服务
we had some bed sheets which contained stain on them. the room service didn't want to change for us. I asked her that what she would think if I wrote review about it, and it propelled her. when we checked in, the guy was not very friendly and had a sort of attitude which made me wonder if all people in xi an were like this.
真实旅客
2017 年 6 月入住 2 晚
4/10 很差
Ania,London
2017年07月9日
满意:清洁度
不满意:员工和服务
We booked a transfer from the airport as we were landing around 24. The taxi never came. We were told to take our taxi as they forgot about us as this was booked 2 months ago. Our driver found the place but noone was waiting for us outside and there was no reception. He called the hotel and a few minutes later the guy in pjs came to take us to the apartment which was on 20th floor not 10th.