2/10 糟糕
Victoria
与家人及幼儿出行, 与家人出行
2024年05月23日
不满意:清洁度、员工和服务、住宿条件和设施
I have never felt so unwelcome at a place in my life. I had a flat tire which caused me to be behind for my daughter’s graduation. I went to check in for my reservation yet the room still wasn’t ready. They first put me in one where the bathtub wasn’t clean full with a handful of hair. So they moved me from the second floor to the first floor. I heard a man in the next room over screaming at his kids all night. Besides the donut wrapper under the bed and burn holes all over the comforter and pillow case, I went to the car and my son came to the desk to ask to call me. The manager calls me to inform me that “children left unattended they are state mandated reporters and have to call children services” DO WHAT?!? Absolutely not. Besides being absolutely disgusting and unprepared now you are threatening someone on vacation to call children services?!? What is wrong with people?!? Too comfortable throwing that around. Thank god for her I’m not who I use to be cause I would’ve shown her God does exist.
Victoria
2024 年 5 月入住 3 晚