Police raided the hotel while we were there it was horrible
Lindsay
2020 年 8 月入住 4 晚
2/10 糟糕
Timothy
2020年08月16日
不满意:员工和服务
Shut down by police
When we arrived to check in, the property had been shut down by the police. Some of the staff had been running a drug and counterfeiting operation from the hotel.
Timothy
2020 年 8 月入住 3 晚
6/10 一般
Paige
2020年08月12日
Paige
2020 年 8 月入住 1 晚
10/10 超赞
Bruce&Joyce,Missouri
与家人出行
2020年08月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful experience staying at the Mountain Music Inn. The staff was wonderful and you can tell they really care about those who are staying with them. They would bend over backwards for you. They are doing wonderful things to the building and grounds to make it look nice and you can really tell that. We will be back!!!
Bruce&Joyce
2020 年 8 月入住 1 晚
2/10 糟糕
Bradly
与家人出行
2020年08月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DONT STAY HERE
While there drug enforcement and the police dept raided the hotel arresting management on drug and money laundering. Had no way to check out of the hotel. The day we arrived, all maids walked out so we didn’t get fresh towels or toilet paper the whole stay.
Bradly
2020 年 8 月入住 3 晚
2/10 糟糕
Unhappy,Oklahoma
与家人及幼儿出行, 与家人出行
2020年08月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I used travelocity to reserve a room for me and my daughter. The reservation was confirmed through my email. After making a 3 hour drive to get there and check in the gorl at the counter was on a personal call so we waited. Then she gets off and said she needed to make another call before helping us. Then the manager finally walked in from outside just to tell me there is no room available and that she had been booked for weeks. Then gave me yhe whole blame game and how its not the property's fault in being booked but still confirms reservations. Not only will i not recommend this property, i will also use another booking site next time i travel
Unhappy
2020 年 8 月入住 2 晚
10/10 超赞
Danny
2020年08月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Danny
2020 年 8 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2020年08月9日
满意:清洁度
不满意:服务设施
We booked this property due to it being pet friendly and it having great rates. This property had great reviews when I booked it. We tried to check in early as we had a dog and the lady at the desk informed me our room wasn’t ready yet. No big deal at all to us because we were there several hours before check in time. She then informed me that the “new management” up and left the morning before at 3AM leaving the maintenance man to “take over.” We waited until normal check in time to come back. When I asked about breakfast they told me they don’t have breakfast because the health department shut all continental breakfasts down in all hotels a week ago. This wasn’t true because my parents hotel did have continental breakfast.
The rooms were clean, but our stay took a turn for the worst when we were suddenly awoken at 530 AM to doors being beat down and yelling a few doors down from ours. After trying to figure out what was going on, we stuck our head out the door to the SWAT team with two people arrested in the hallway. When we were finally able to leave an hour later SWAT and the local police department had about 10 people arrested and/or detained outside the hotel lobby. I’m not exactly sure what was going on but, I’m under the impression it had something to do with some of the hotel staff. Needless to say, we will not frequent this location again and requested a full refund, which was granted.
真实旅客
2020 年 8 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2020年08月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was unclean... Beds were dirty... Nothing pleasant about it at all... Worst hotel experience we have ever had...
真实旅客
2020 年 8 月入住 1 晚
2/10 糟糕
AllisterCrane,Springfield, Mo
与配偶出行
2020年08月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
By far my worst hotel experience to date.
Our check in was a 3pm we showed up at 6pm. After being given the key I went to my room.. immediately had to avoid a waterfall pouring from the ceiling. The door to my room was open, no bedding, dirt everywhere, the jacuzzi tub in the room had a think layer of black dirt in it.
Went back to the front desk and was told all of the housekeeping staff was gone for the day and they didn’t have anymore rooms.
Had to book another hotel last minute. Still waiting to see if the charges drop.
Not to mention the shady characters in the parking lot.
Definitely DO NOT book a room here.