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The Willows Hotel

3.0 star property
Hotel with 24-hour front desk, near Lake Michigan

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Dining
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
8.4

Very good

Popular amenities

  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Popular LocationLincoln Park Zoo2 min drive
  • Popular LocationWrigley Field3 min drive
  • Popular LocationChicago Riverwalk6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

View all photos for Petite Queen Room

Petite Queen Room | Premium bedding, minibar, desk, blackout drapes

Petite Queen Room

8.7/10 Excellent

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • 111 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

9.4/10 Wonderful

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.9/10 Excellent

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds

9.2/10 Wonderful

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Chicago

The Willows Hotel is located in Lakeview, a neighborhood in Chicago, and is near a metro station and near the beach. The area's natural beauty can be seen at Lake Michigan and Millennium Park, while Lincoln Park Zoo and Field Museum of Natural History are popular area attractions. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • Starbucks - 3 min walk
  • Cesar's Killer Margaritas - Broadway - 3 min walk
  • Derno S Chicago - 4 min walk
  • Stan's Donuts & Coffee - 3 min walk
  • Renaldi's Pizza Pub - 3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a 24-hour front desk, and a front-desk safe
  • Coffee/tea in the lobby, a vending machine, and luggage storage
  • An elevator, smoke-free premises, and concierge services
  • Guest reviews give good marks for the helpful staff, overall condition, and walkable location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)
  • Self parking on site (USD 25 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on 27 Jun 2024 start from US$180.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows Hotel?

Self parking is available for USD 25.00 per night.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mi (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1006 reviews" "
Rating 8 - Good. 314 out of 1006 reviews" "
Rating 6 - Okay. 107 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
Staff helpful but our room was right above the front door and we were woken on numerous occasions by people talking and laughing. The hotel was no where near full but the put us over the front door right by the elevator. I would expect Expedia customers to be treated better. The free wine was I undrinkable
Stayed 1 night in May 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really small. Rooms are tiny! If you are traveling with light luggage, this would be fine. Otherwise, it will be cramped.
Stayed 3 nights in May 2024

8/10 Good

David, Bloomington

Business traveler
Liked: Cleanliness, staff & service
The only negative is a tiny room with AC Units so high on the wall I had to stand on the bed in order to adjust the temperature. And I am 6 foot tall. LOL. It was clean and quiet with the bear minimum in a tiny room with a small bed. So far short, I think it’s fine. For a long stay, I’d be asking for a much bigger room.
Stayed 1 night in May 2024

10/10 Excellent

Pasi, Iowa City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit dated but comfortable overall. Two convenient self-park garages are nearby, the closer is less than a block from this hotel. The property is on a quiet side street with plenty of cafes, dining, and shopping within an easy walk.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager/staff were very welcoming. Great atmosphere, hospitality was great. Enjoyed the historic knowledge of this hotel and the area. Wishing parking was reimbursed with the cost of the room. Besides that, had a great and memorable time. Thank you.
Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

jenee

It was extremely small. No extra accommodations. Literally had to ask for towels in the room
Stayed 1 night in May 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property with knowledgeable & friendly staff. Clean, quiet, & very comfortable rooms. Great pillows & crisp white sheets on the beds. I highly recommend The Willows Hotel. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in May 2024