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“I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.”

“Good location, rooms a bit small”

“good”

“Friendly staff, location is awesome and a nice restaurant on the rooftop! ”

“Very small room, and had a terrible experience at check out, we asked for late check out and charged 20pounds for one hour extension, we spent 4 nights there already, there’s no service, not welcoming at all ”

“nice staff”

“Good ”

“close to underground station and many tourist sites.”

“1）床頭燈壞 2）電視睇唔到 3）房入邊冇熱水，連飲水嘅杯都冇。 4）佢本手冊話有茶或者咖啡，但我見唔到有。 5）沖涼房燈會自動熄，因為係自動感應開關。 ”

“當天住宿晚上的洗澡水太熱”

“room is neat, close to tube station, and parks and museum reachable by foot ”

“I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I……

“staff are helpful, especially Geogria, we were first assigned to a room far away from elevators and we requested for change, Geogria helped us to manage to change to a room closer. The location of the hotel is good, breakfast has limited choices but still fine. ”

“Very convenient the Underground station just opposite of the hotel. Clean and comfortable, I will chose this hotel of my next London trip.”

“Close to airport ”

“Location is good which easy to Waterloo, London eye,bridge , Tower of London . The room really small was the only not perfect. The hotel’s style just like W but smaller. ”

“前台所有工作人员非常有禮貌，特别是一位叫Angel的香港女員工，值得一赞！分，房間光猛、潔淨、冷氣很好；地點優越，由机場可直接坐Picadailly Line到Leicester Square站再行3分鐘便到酒店！而去Charing Closs地鐵2分鐘內；步行去白金漢宫、大英博物馆和唐人街，也是12-22分鐘，香港人開的酒店，质素一定有保障，下次一定再入住！”

“酒店位置便利，兩分鐘到Underground~ 舒適乾淨，服務有禮，有支裝水提供～ 早餐新鮮，美味，很英式，非常讚👍 酒店的花園也很怡人！ 少少不足是酒店的熱水供應不太穩定，其他房間有人洗澡時，洗澡水會時冷時熱～”

“Loved the location and food of this hotel! ”

“All prefect Staff are nice and helpful Location also good ”