Crowne Plaza Kansas City Downtown, an IHG Hotel is located in Downtown Kansas City, a neighborhood in Kansas City, and is in the entertainment district. Crown Center and Zona Rosa Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Science City at Union Station and LEGOLAND® Discovery Center. Worlds of Fun and Kansas City Zoo are not to be missed.
Great place to stay if you are going to music hall or kaufman center. Waling distance to downtown places. Nice hotel
Julie
2024 年 5 月入住 1 晚
2/10 糟糕
Andrea
2024年05月7日
不满意:住宿条件和设施,员工和服务
My car was hit in the parking garage and they were no help. Hall areas were dirty and dated. Room was mostly clean.
Andrea
2024 年 5 月入住 1 晚
8/10 还可以
Todd
与配偶出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in. R ight across the street from the convention center, free train a block away that takes you to Union Station.
Todd
2024 年 4 月入住 2 晚
8/10 还可以
Vincent
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was cool bathroom a little old fashioned but overall it was cool
Vincent
2024 年 4 月入住 1 晚
4/10 很差
Prakash
与家人出行
2024年04月17日
不满意:员工和服务
The hotel itself was decent and the location is great. However 1 month after we returned, I received a call from a manager telling me their books were off from the day we were there and did we happen to buy drinks or snacks. I had no memory or knowledge Of any transactions - if I or my kids had paid cash or card or charged to the room. The approach was very unprofessional, aggressive in tone, and manipulative. He very rudely told me he would be running my card without my authorization and no detailed receipt or even proof it was for us. He would not let me talk to a supervisor and told me he only answered to the owner of the hotel, which was found to be untrue. Eventually a higher-up was able to send me a detailed receipt of our $60 worth of charges that accidentally did not get ran and I approved the transactions no problem. Just a bad judgement and terrible customer service that ruined the experience and will cause me to find other places to stay.