Arrow on Swanston

3.5 star property
Comfortable aparthotel, walk to Queen Victoria Market

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
4 Bedrooms Apartment | Terrace/patio
Front of property - evening/night
Deluxe Family Apartment | Living area | LCD TV
Premium Penthouse Apartment | City view
Reviews
6.8

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • GymGymGym
  • PoolPoolPool
  • LaundryLaundryLaundry
The price is $59
$64 total
includes taxes & fees
Jun 6 - Jun 7

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Popular LocationQueen Victoria Market7 min walk
  • Popular LocationMelbourne Museum14 min walk
  • Popular LocationMelbourne Cricket Ground4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

Most relevant reviews

Room options

Studio Apartment

8.3/10 Very Good

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
4 bedrooms
Blackout drapes/curtains
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Melbourne

Arrow on Swanston is located in Carlton, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, while Royal Exhibition Building is a notable landmark. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing and hiking/biking trails nearby.

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Princess Theatre - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Captain Melville - 4 min walk
  • Hareruya Pantry - 4 min walk
  • Soul Soul Cafe - 2 min walk
  • The Curtin - 5 min walk
  • Loch & Key - 4 min walk

About this property

Entire place

Arrow on Swanston

Comfortable aparthotel, walk to Queen Victoria Market
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 6 Jun 2024 start from US$58.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Check-out is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

Arrow on Swanston Reviews

Reviews

6.8
Rating 10 - Excellent. 396 out of 1964 reviews" "
Rating 8 - Good. 687 out of 1964 reviews" "
Rating 6 - Okay. 394 out of 1964 reviews" "
Rating 4 - Poor. 253 out of 1964 reviews" "
Rating 2 - Terrible. 234 out of 1964 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Garth

Disliked: Cleanliness, amenities, property conditions & facilities
Felt like student accommodation, room was very old and tired and very very basic. Not a place i would recommend anyone visiting Melbourne to use even at the price it was.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, exactly what I was after at a good price. Easy to get to. Will stay again. Thankyou.
Stayed 1 night in May 2024

4/10 Poor

Max

Traveled with family
Disliked: Property conditions & facilities
Room needs a lot of maintenance
Stayed 2 nights in Apr 2024

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Location was fine. Lifts were very dated/slow.
Stayed 5 nights in Feb 2024

8/10 Good

Martin

Traveled with family and small children
Liked: Cleanliness, amenities
Property is clean, good security in the rooms, readily available transport, Staff friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha, Hope Island

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great with everything in walking distance. Property is old and the pictures online are not what you get. Positives: Comfy bed, new air con, quiet, new kitchen. Negative: Mouldy, chipped cabinets and old bathroom. Dirty stained carpet. Broken, stained couch & blinds. Walls are chipped, stained. Our room was quiet as it was at the back but it had a view of the car park & loading dock. Hopefully they will continue to do it up as the location and price was great.
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst place we have ever stayed. The room was covered in cockroaches and black mould. The couch had a spring coming through it and when we asked for it to be fixed, they replaced it with one covered in stains. The second bedroom didnt have an external window and smelled on rising damp. When we complained, they offered us their 'best room' that was no better. We have 2 kids and a baby. It was so late we had no option but to stay the first night. The next day we got promised a full refund and we had to move. 6 weeks later and I had to demand expedia return the money as everytime they or we contacted Arrow on Swanston St, we were told the manager was not there to process the refund. Do not believe the pictures. This place is truly horrific.
Stayed 3 nights in Apr 2024

6/10 Okay

Najmuddin

Suitable for budget travelers
Stayed 5 nights in Apr 2024

10/10 Excellent

Axel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay at arrow friendly staff just great
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Traveled with group
In the description of the property it was stated there was an on site coffee shop and restrauant but both were not open.. the rooms were clean but a lot smaller than we thought they would be going by the description
Stayed 5 nights in Apr 2024