Mold was all around the shower. There were sport teams of young kids staying there and were running and screaming in the lobby until 11pm, making it impossible to enjoy a cocktail at the bar,. Staff didnt intervene to quiet them.
Laura
2024 年 5 月入住 2 晚
10/10 超赞
Kimberly
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is close to the airport
Kimberly
2024 年 5 月入住 2 晚
6/10 一般
Susan
与配偶出行, 商务旅客
2024年05月9日
满意:员工和服务,清洁度
不满意:住宿条件和设施
This Embassy Suites location is wonderfully convenient. The housekeeping staff was terrific though the breakfast staff appear quite inconvenienced by the guests. The toaster failed 2 days were there and when I told an attendant behind the counter her response was "it happens all the time" while they watched and did nothing to resolve. The bed, pillows and linens were comfortable and helped sleep but I was in room 614 and there's a sound like a leaf blower between the bathroom and bedroom and when reported to the front desk they said they'd look at it but nobody was there to resolve anything. When the tv is on you don't notice it but try to sleep with a leaf blower next door. The lack of response from the staff at this location was like none I've seen before. Finally, after a long day of travel I was looking forward to arriving and taking a bath but there was way I wanted to soak in a mildew crusted tub. We are loyal to Embassy Suites when traveling but this was by far not what we've experienced with any other location.
Susan
2024 年 5 月入住 3 晚
4/10 很差
aleta
2024年05月8日
不满意:清洁度、员工和服务、住宿条件和设施
The appearance of the main lobby is very nice but the rooms are definitely lacking! The smell of musty water is something that needs to be addressed.
aleta
2024 年 5 月入住 1 晚
10/10 超赞
Barbara
商务旅客
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施
Nice to have dinner available
Barbara
2024 年 5 月入住 1 晚
6/10 一般
Jessica,Rocklin
与家人出行
2024年05月8日
满意:清洁度、员工和服务、服务设施
Room was good value for what you pay. Super
Close to airport.
Jessica
2024 年 5 月入住 1 晚
10/10 超赞
Young Sook
2024年05月7日
满意:住宿条件和设施
Rooms are very clean
Young Sook
2024 年 5 月入住 1 晚
8/10 还可以
Bluebird
2024年05月7日
Bluebird
2024 年 5 月入住 2 晚
10/10 超赞
Robert E
与配偶出行
2024年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
water pressure on shower was fair, rooms were cleaned, front desk personel were nice, excellent breakfast