Was an good hotel, the worst was a broken glass shower door, which flooded the bathroom and could have come off and here someone , that’s the not so good part
Paul
2024 年 5 月入住 1 晚
8/10 还可以
Gladys
与家人出行
2024年05月26日
Staff great. Pool, reception all lovely. Really enjoyed breakfast. Room had clean bedding and towels but only complaint would be the extremely grubby carpet. Hotel central and I would stay again
Gladys
2024 年 5 月入住 1 晚
6/10 一般
David,Hapeville
与配偶出行
2024年05月18日
满意:员工和服务
Charming & affordable stop in Pitlochry.
David
2024 年 5 月入住 1 晚
6/10 一般
Susan
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、服务设施
Facilities in bathroom,very cramped.
Susan
2024 年 5 月入住 2 晚
8/10 还可以
Mary
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great waking area with a path along the backwater from the dam.
Mary
2024 年 4 月入住 1 晚
4/10 很差
Janice
与家人出行
2024年04月23日
不满意:服务设施,员工和服务
We stayed here recently with our 10 month old baby. I booked it online prior to attending the hotel and it had said that cots were available on request so when we arrived to check in i told the receptionist we would require one. There must have been a break down in communications as we went for a walk and an hour and half later when we returned there was no cot in our room. I went back to the receptionist to ask where the cot was only to be told i had not requested it and she argued with me for a full minute in front of other customers in the reception area. Then she said they could provide me a cot but no mattress for it due to hygiene reasons. I was rather shocked at this as any other hotel we had stayed in on our trip had no problem providing a mattress with the cot. I asked her what she expected my baby to sleep on and i was met with a shrug of the shoulders....i said it was like providing a bed to an adult minus the mattress. She then said well most people who request a mattress do so at booking so i said ok if i had would i have got a mattress and she said no so her argument was completely irrelevant and quite frankly very unprofessional. The receptionist the following day was very pleasant and apologetic and knew how to speak to customers without being rude. However the overall decor of the hotel was very rundown and dated and our room was very cold. I would avoid this place at all costs.
Janice
2024 年 4 月入住 1 晚
6/10 一般
William
团体旅客
2024年04月14日
Could do with better parking more disabled spaces.
William
2024 年 4 月入住 1 晚
10/10 超赞
Jane
与家人出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, nice room, good shower, superb breakfast. What’s not to love? 😃
Jane
2024 年 4 月入住 1 晚
8/10 还可以
Michael
与配偶出行, 团体旅客
2024年04月4日
满意:员工和服务、服务设施、住宿条件和设施
Problem with the housekeeping, poor cleaning, reported when we checked out.