Such a lovely setting just a few minutes from the town center
Charmaine
2024 年 4 月入住 1 晚
10/10 超赞
john
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
The restaurant staff was great!
john
2024 年 4 月入住 4 晚
10/10 超赞
Steve
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Steve
2024 年 5 月入住 1 晚
6/10 一般
kathy,Delray Beach
与配偶出行
2024年05月9日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
We were so excited to stay at The Marmalade Hotel. However, this hotel misses the mark in a few categories:
We were left to carry our luggage up the stairs (no elevator).
The staff sort of half-heartedly answers questions about area restaurants/sights.
Our room's thermostat was not working properly and we roasted on the first night. We tried getting help, but the night shift woman didn't know how the control worked. The next day we found out that the receptionist needed to turn our HVAC system on with a switch behind the front desk! There was not an apology for our hot, sleepless night. An apology would've gone a long way.
kathy
2024 年 5 月入住 2 晚
6/10 一般
Vijay
与配偶出行
2024年05月7日
不满意:住宿条件和设施
This property is grossly overpriced. It is no more than an motel but we pay 7 star hotel prices.
Not worth the costs and poor value
Vijay
2024 年 4 月入住 1 晚
6/10 一般
Adrienne
团体旅客
2024年05月2日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
At check in, I was asked to pay for the stay despite already having prepaid through Expedia. I was refunded promptly once I showed the confirmation email. The hotel room itself is nice and quiet. We stayed in hoping for room service but it was not being offered. Two employees told us they are short staffed and don’t normally work the positions they were in, hence all the confusion. The rate is quite high for the lack of service and amenities you get at the hotel. Next time, I’ll look for a hotel for on the water instead.