This hotel is amazing. It is full of art and has one of the best bars in the city. There is a coffee shop in the lobby that has great smoothies and breakfast items. Will definitely be staying here again.
Chris
2024 年 5 月入住 3 晚
10/10 超赞
Beth
2024年05月28日
满意:清洁度、员工和服务、住宿条件和设施
Beth
2024 年 5 月入住 2 晚
10/10 超赞
Beth
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and staff are awesome!!! We loved our room. The location of the hotel is great. We walked to most of the sites.
Beth
2024 年 5 月入住 1 晚
6/10 一般
MaryPat
与配偶出行
2024年05月27日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Check in sent us to a room that was occupied. Thank goodness the people in the room had the in-room lock on. The woman at check in barely mumbled an apology. She was NOT friendly and acted like we were bothering her. At the bar that night, the blonde female bartender was rude. The staff definitely needs training in customer service. Won't stay here again.
MaryPat
2024 年 5 月入住 1 晚
4/10 很差
Christa
与家人出行
2024年05月26日
满意:清洁度
不满意:员工和服务
I paid for a room a month in advance for my husbands birthday. We had cardinal baseball tickets for a night game. When we arrived there wasn’t a room available and no parking. Found a lot that we had to pay for which with the cost of the room it should be included. Had to walk to the metro as their are no shuttles available either. Called several times to see about checking in and no one would answer the phone. Was put on hold after listening to music for twenty minutes only to be told room still wasn’t available. We never got checked in until after the game which was 10:30pm. They told us we had 30 minutes to use the facilities before they closed at 11pm. When we got in the elevator to go to our room one of the workers said the reason rooms weren’t available on time was because they had a big soccer team there that checked out late. Sorry but thats not my fault and it was on my expense because I paid for that room in advance. So the only thing I got was to lay my head down to sleep. I didn’t get to eat there or enjoy the hotel. Therefore I’m not leaving a good review.
Christa
2024 年 5 月入住 1 晚
10/10 超赞
megan
与家人出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bar staff was excellent
megan
2024 年 5 月入住 1 晚
10/10 超赞
Kristiana
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was a nice surprise! Its location is perfect and the staff is really friendly and helpful. I highly recommend staying here!
Kristiana
2024 年 5 月入住 2 晚
10/10 超赞
Alison
与家人出行
2024年05月23日
满意:清洁度、员工和服务、住宿条件和设施
Clean and beautiful
Alison
2024 年 5 月入住 1 晚
4/10 很差
Jessica
与家人出行
2024年05月23日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I arrived to the hotel and was told I would be called once my room was ready. So we walked over and killed time at the city museum. Nobody called but it was well past checkin time (HOURS) When we got back I asked to check in. Our room still wasn’t ready. The reception was very uncaring and was like yea sorry the people before didn’t check out until 5 and it still needs cleaned. What a joke! Especially since I had booked TWO rooms. We barely got to use the amenities which is why we booked the hotel for my sons birthday!