We pitched up at a closed down hotel after a gruelling mountainbike race in 38 degrees celsius!! The Wartburg hotel has been closed since Nov 2019! We booked this last week and money was taken from my credit card. Luckily we found alternative accomodation 40km further. We would like our money back.
Minette
2020 年 2 月入住 1 晚
2/10 糟糕
Juanita
与家人出行
2019年12月29日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was not operational. We had to arrange alternative accommodation.
Juanita
2019 年 12 月入住 1 晚
6/10 一般
Gert
2019年10月28日
满意:清洁度、住宿条件和设施、客房舒适度
Disappointed but otherwise clean
It was clean and linen and bathroom were exceptionally clean. Pillows were excellent. Carpet looked a little grubby and the shower only trickled water that was either hot or cold. Needs attention. Annoying that there was no TV unless you had a voucher which we were not pre-warned about. We were just told our room was upstairs. With the rooms being identified by name only a map or board showing where the room was would have been helpful. Nobody offered to help with luggage. We were not informed of Wi Fi, Wi-Fi code or anything when booking in. Not even breakfast times.
Gert
2019 年 10 月入住 1 晚
6/10 一般
Gregory
2019年02月14日
不满意:客房舒适度,住宿条件和设施
From what was once a memorable place to stay...
Poor service at reception on arrival. Rooms clean, but old and fans don't work. Food from restaurant was very good.
Gregory
2019 年 2 月入住 1 晚
6/10 一般
真实旅客
2017年12月1日
Hotel in schöner Parkanlage
3 Wochenaufenthalt ohne Beanstandung. Alles in Ordnung. Freundliches Personal.
真实旅客
2017 年 11 月入住 5 晚
6/10 一般
真实旅客
2017年11月15日
满意:员工和服务,清洁度
Bayrisches Hotel in ZA
Deutscher Koch, gute und preiswerte Speisen. Sehr persönliche Bedienung.
Gute Parkmöglichkeit.