伯爵宫 住宿等级：4酒店

“They were able to check me in early, at noon rather than having to come back in the evening. My single room was way roomier than I imagined, clean and tidy. They also have a programme where they give you a bit of credit towards the bar or restaurant if you opt to skip housekeeping. The hotel is situated at a very convenient location, supermarket across the street, and tons of food options all around. All the major central London landmarks are within half an hour of walking distance, even……

“淋浴間好細，可以挑戰世界紀錄”

“The location is good, service is good. But the hotel room is really old. ”

“Need to walk stairs”

“good services.”

“USB socket doesn’t work ”

“I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.”

“地點很方便又安靜，早餐也很美味豐富，服務人員很親切，還免費幫我由單人床升級至雙人床，房間整潔但不大，唯一美中不足是入住的058房空調暖氣會不時地發出噪音，晚上睡覺一直會被吵醒，導致睡眠品質不佳。 但整體來說不錯，下次還會考慮入住這間。”

“正正常常的一個房間, 交通叫方便, 有24小時巴士經過附近。 最奇怪是淋浴問題, 那個水管太短, 你不可能清洗乾淨下身及腳位。 酒店回覆是安全問題.....那應該全球有好多酒店都十分危險了.... 早餐十分出色, 種類多又豐富, 令人印象深刻 附近也有餐廳, 都不錯的GOOGLE評分4星以上, 價錢合理”

“good”

“Helpful staff. Willing to provide early check in even we didn’t request. Comfy as always.”

“Its really a good hotel. If it can provide a welcome drink that will be more fantastic. ”

“There was no shower curtain that the bathroom floor was always getting wet. Besides, the room size is small that you cannot open ONE suitcase easily. ”

“2nd time staying here, really happy with the size, cleanliness and comfort the room. It’s far from central London but is easily accessible by bus and tube (Hayes and Harlington or Hatton Cross station). I have purchased breakfast this time, like it with plenty of healthy options, they’ve a la carte items like pancake, omelette, but I didn’t try. Gym and spa are amazing, top notched. However it only opens at 8am on Sunday. Very likely to stay there again when I’m in London next. ”

“Delicious breakfast ”

“Earlier check in 的服务超赞”

“酒店附近好多百貨，餐飲。酒店本身較多中東國家人士入住，但不影響。”

“Convenient location for business trips”

“Overall ok. Check in and check out smooth. the Sound Bar service need improvement. We wait about 50 mins to get our wine served. ”

“The front desk were polite and thecleaning staffs were professional. Eating are not convenient as there is only one restaurant in the hotel and those near by were pack up with tourists.”