We just needed a comfortable place to stay in Banyuwangi for a family of 6 that had a pool.
The rooms were very clean and comfortable. Decent AC and very good pillows.
The pool area is nice. The wine bar and bakery are good and reasonable priced.
We used the restaurant for breakfast and the barbecue evening. So much food and many choices.
The breakfast was 5 star.
As with many places in Indonesia English is not guaranteed, but i feel front-line staff probably should know enough for simple requests.
The only complaint I have is in regards NOT having our family rooms next to each other, despite their being connecting door and booking months ago.
Overall, great value for money and really good food. I will stay longer next time.
Troy
2024 年 1 月入住 2 晚
8/10 还可以
Richard
2023年12月17日
满意:清洁度、员工和服务、服务设施
The property itself is pretty good. I just didn't like the fact that i can't control the temperature in my room. The front desk sent an engineer to adjust the a/c unit, but that didn"t help. My room was warm, the lobby was warm and the restaurant was warm, i found it really uncomfortable sweating in the common areas. For a large hotel, i really found this unacceptable that they would not bump up the a/c, hence the lower score. The staff itself were really friendly and courteous.
Richard
2023 年 12 月入住 2 晚
8/10 还可以
Kaori
2023年10月28日
Kaori
2023 年 9 月入住 1 晚
8/10 还可以
Anton
商务旅客
2023年03月20日
满意:清洁度、员工和服务、客房舒适度
Great place, just starting to need a little love
I've stayed here many times over the years, but it is starting to look tired. The last three rooms that I've stayed in have all had faulty AC controllers (not allowing you to know what temperature you are setting) and the AC is really not very effective. Please fix the AC across the hotel. Sealants in bathrooms starting get mouldy. Staff are great, beds comfy and clean and location is fine, but with increasing competition in Banyuwangi I think some investment is needed in this place generally.
Anton
2023 年 3 月入住 4 晚
10/10 超赞
Anton
商务旅客
2022年12月19日
满意:清洁度、住宿条件和设施、客房舒适度
Comfy bed, decent hotel
This is my third time to stay. The hotel is good quality and comfortable. Staff are welcoming. It also has a nice little bar. The pool is OK, but not really for active swimming. The aircon needs a bit of an overhaul in some rooms (I had to move rooms because it didn't work in my first room, and the controller was kind of broken in the second), but overall a good temperature reached for 4 great sleeps in a comfy bed and lovely pillows.
Anton
2022 年 12 月入住 4 晚
10/10 超赞
真实旅客
团体旅客
2019年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay. Great staff
This is a very nice hotel. The staff are incredible and make it a wonderful experience. And the breakfast has a wide range of choices, and there is good amount of food. Way more choices than any normal hotel. There are two sides to the hotel. One is facing the pool, the other the city. If you choose a pool facing view, and it is a busy day, you will be able to hear people at the pool area but it is a better view towards the channel and Bali and the mountains. The other view is the Cityview, and there’s definitely more quiet and the view is still very nice.
Thanks to all the staff and Andika we had great time there.
Sangat menyesal menginap di hotel ini, pelayanan yang sangat buruk. Kamar tdk dingin tetapi dilayani dgn sangat buruk. 30 menit saya menunggu tanpa kejelasan utk pindah kamar... setelah mendatangi receptionis dgn marah2 baru akhirnya dilayani pindah kamar dgn alasan mereka mempersiapkan kamarnya dahulu. Ternyata kamar blm juga siap dan Ac kamar blm dinyalakan yg katanya sdh disiapkan ternyata bohong besar.... benar2 kapok bermalan dihotel ini