6/10 一般
Sharyn
与配偶出行
2024年02月10日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
We stayed in a one room self managed apartment which is confusing because although on the resort premises it is not managed by the resort, Iit was advertised to have a pool but a few days out we were advised this was not usable and was up for maintenance, on arrival the pool area was locked, looked to be in pristine condition and there was no work being done on it. When queried at reception we were told it would not be open until at least christmas as the roof needed repairing and they needed to consult with owners. Surely this should have been arranged before closing the pool. The resort is in an ideal situation but is in need of upgrading and their website for both resort and self managed units need to reflect this. A little disappointing.
Sharyn
2024 年 2 月入住 3 晚