It’s an old property and needs minor updates. Some of the outlets in the property needed to be upgraded. As the plugs wouldn’t stay in the outlets, but that’s pretty minor. Another item was that some elderly people might have problems entering the bathtub as the bathtub height getting in and out was kind of a scary. The staff was really great. The drinks were good and the food was excellent.
Francisco
2024 年 4 月入住 8 晚
10/10 超赞
William
与家人出行, 与配偶出行, 团体旅客
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
People and staff
William
2024 年 4 月入住 5 晚
10/10 超赞
Spencer
与家人出行, 团体旅客
2024年04月28日
满意:清洁度、服务设施、住宿条件和设施
Staff was super friendly. Food was fantastic and pools were great! They go all out for their entertainment parties.
Spencer
2024 年 4 月入住 9 晚
10/10 超赞
Carlos Ruben
与家人出行
2024年04月28日
Best time I have in years
Carlos Ruben
2024 年 4 月入住 10 晚
10/10 超赞
Stephania Hoyos
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love it
Stephania Hoyos
2024 年 4 月入住 7 晚
4/10 很差
Sharieka
团体旅客
2024年04月26日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Sharieka
2024 年 4 月入住 3 晚
6/10 一般
Amber Fern
团体旅客
2024年04月25日
满意:清洁度
The beds and pillows were the hardest i ever slept on, so uncomfortable. There is no ATM machine on site, and the closest one is half hour away. Also food was bland, except the italian restaurant and the drinks/liquor are very watered down. Our safe in our room kept malfunctioning and we would have to wait for staff and then maintenance to fix it. Unfortunately we were not impressed, and would not stay again.
Amber Fern
2024 年 4 月入住 7 晚
10/10 超赞
Crystal
与配偶出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Si me encanta el servicio
Crystal
2024 年 4 月入住 4 晚
10/10 超赞
Jose Pilar Garcia
与家人及幼儿出行, 与家人出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff really stood out, they work hard and are very polite. I would like to add that while we stayed we noticed that most people did not tip the servers & staff and note to people who choose to stay there know that tips are not included in your " All Inclusive". The staff works really hard to make sure your stay is pleasant and you should acknowledge & respect them as people, not Servants.
Jose Pilar Garcia
2024 年 4 月入住 9 晚
6/10 一般
Yevgeniya
与家人出行
2024年04月25日
The hotel rooms are outdated. The first room we checked into had no water pressure and air conditioner barely worked. We were able to change to a different room but there was a smell of sewer in one of our bathrooms (our room had 2 bedrooms and 2 bathrooms). There are 3 specialty restaurants and 2 buffets, and one of the buffets turns to a steakhouse for dinner. There was a lot of food but it was average and greasy. Staff was nice. The beach is underdeveloped with very old and broken beach chairs. I will not be coming back to Riu Guanacaste.