Overall decoration is chic and room is spacious, with view of the canal, staff is helpful, buffet breadfast is great! The disadvantage is not all the facilities available, e.g. swimming pool
真实旅客
2019 年 7 月入住 3 晚
10/10 超赞
Stine
2023年11月23日
满意:清洁度、住宿条件和设施、客房舒适度
Flinke ansatte, nydelig rom
Flott standard på rom og generelt god beliggenhet i Hangzhou. God hjelp på både kinesisk og engelsk.
Stine
2023 年 11 月入住 1 晚
10/10 超赞
HUAZHI
2023年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Location as it is next to the shopping center. The canal can be seen from the room. The big windows make the room bright and pleasant.
HUAZHI
2023 年 10 月入住 3 晚
8/10 还可以
Christopher
2021年07月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Food, gym, pool are highlights here
Hotel feels new and clean. Gym, pool, and food definite highlights. Buffet, German, Chinese restaurants all worth it. Rooms are ok. Executive Suite is large but lacks detail and warmth. Regular king room has a strange layout with the bathroom sink and mirror in the entranceway. All in all a decent and relaxing stay at this property.
Christopher
2021 年 7 月入住 5 晚
10/10 超赞
ben
2021年01月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel.
Wonderful hotel. Friendly staff, great facilities like a great German cafe and restaurant, pretty nice afternoon tea (setting and service is great, but food quality could be slightly better), and great pool and huge jacuzzi (but a swimming hat is non negotiable).
Location isn't great for west lake but if you know how to order taxis and avoid rush hour it's fine to get around. Some nice restaurants in the next door shopping mall like a Vietnamese and there's a blue frog too.
The breakfast buffet was wide ranging and pretty good, but the quality of most things wasnt up to true 5 star level.
I personally found the bed too hard, but after mentioning this they put a second mattress topper on it and I was fine after that.
A final negative is there is a bit of a dodgy smell from the toilet. But the electronic bidet somewhat makes up for that!
Overall I'd recommend this place though and would return.