Room is large and spacious, beds are comfortable. Staff training should be improved to strive for better service. e.g., our group of friends stayed there for 2 nights and four room are scattered onto different floors. Some are provided with breakfast coupons but some without. It is good that toilet and shower are separate, but better to have curtain to block out the glass doors of toilet and shower. The restaurant during breakfast time was very noisy, Chinese people always used to speak out and cross over tables but it is annoying to foreigners. Understand it is out of the hotel's control but hope they can make some notes or reminder to the Chinese guests.
Sau Hing
2019 年 6 月入住 2 晚
10/10 超赞
MAMI
团体旅客
2019年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
とても、良いホテルでした。
ホテルも良かったですが、近くにショッピングモールがあって、スターバックスや、パン屋あります。
MAMI
2019 年 10 月入住 5 晚
6/10 一般
Roy,Shanghai
2019年06月10日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Fake Novotel? Zero service
nice new business hotel with new very nice rooms, but the lobby looked like a haunted house with no service staff to speak of and no smiles. no decent restaurants in hotel or in the area as district is new. I would recommend Novotel to send their staff from Paris to help train the locals more.