卢加诺家庭式酒店

“The pluses for this apartment is the view, the beds, air conditioning and the garage. The property has a great view but is not lakeside so a bit misleading. I always read reviews before booking, and had noticed comments about lightbulbs, shower, etc. As these comments were made as far back as 2 years ago and the management always responded with promises to fix the issues, I decided to go ahead. I am sorry to say that the issues still remain. The biggest problem was the shower in the smaller……

“飯店位置非常優秀，走去湖邊坐船、去車站坐火車都非常方便，飯店附近的老城區，尤其在晚上，氛圍非常熱鬧浪漫，飯店的位置和環境一流。早餐普通、以付的房費而言，房間空間實在太小，而且有廁所管道的味道，浴室沒有抽風機，房價略微潮濕。飯店的服務人員都非常熱情友好。如果選擇住在這裡，記得由火車站的第11-12月台旁，搭下山纜車，終站就是飯店，抵達前和飯店要Ticino 票，住宿期間往來車站可以免費搭乘。從車站前往飯店，一路都是階梯，拿著大行李簡直不可能。也建議飯店主動和飯店guests 提供資訊和車票。我們是在當地人幫忙下，才找到下山纜車的搭車地點。”

“We like this hotel very much.To choose right and good hotel would enhance travel expenses.we feel the hotel's staff knows what you need and serve more than you expect. Try your best to stay with them.You wound get what you expect.”

“great and spacious room, with very nice lake view. excellent service.”

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“酒店有花园露台和游泳池，房间设施完备，早餐很丰盛，服务热情。 不足是酒店房间的wifi无法使用，去问前台居然说“所有的apple设备都不能使用，因为你的手机太新了，网是好的这不是我们的问题”。让人非常难以接受。”

“Perfect location as it is closed to train station, only 5 mins walk. Clean and tidy room with air-conditioned which is not common in Switzerland. ”

“the staff is kind and helpful, great location but the bed is not so comfortable. ”

“很有特色的酒店，不像连锁五星感觉千篇一律。酒店餐饮服务很棒。下次去的时候还会继续住”

“風景不錯，沒想到房間那麼小，沒地方整理行李”