The employees were all super cool and it was nice to be by the pool area as requested
Gross’s
2024 年 5 月入住 2 晚
2/10 糟糕
Reggie
2024年05月14日
不满意:清洁度、服务设施、住宿条件和设施
My concerns were the maintenance around the rooms I was found a roach in my room. My room number was 113. Next to the bed, over the nightstand. Also when they changed my room to Room 504. The thermostat was broken. The bath tub had black dirt and shower hook cook from under the shower tub wall when water was running hitting the wall it come out onto my feet. It was cold and the light was hanging from the wall showing the cords seems very unsafe. I would like a follow to show what I saw. I was very anxious and a bit uncertain on how poorly the maintenance was.
Reggie
2024 年 5 月入住 2 晚
4/10 很差
Judit
与家人及幼儿出行
2024年05月13日
不满意:清洁度、员工和服务、服务设施
Arriving to the hotel everything seemed fine, my family and I had 4 rooms reserved upon getting to our rooms one was a complete mess. Went to the front desk and got it sorted or so I thought, trying to open the door for the new room would not work and back I went to the front desk. The person said there was two doors that she was told the hall way door was not working, fine we went through that door and about an hour later I hear the door that supposedly didn’t open swing open. There was a couple who were given a key to my room and they were very apologetic stating that they were given my room. This is such an unsafe unprofessional situation especially since we have a child. The following day the women from housekeeping opens the door as well questioning why I’m in this room when I state to her the situation she tries to play it off maybe it was the front desk who opened the door but it clearly was not. The room that was initially given was going under renovations so why even have that room as available. I mentioned to her I needed to talk to a manager because every time afterward I went to the front there was no one there. I will be emailing the manager because of the unsafe, unprofessional events that occurred.The rooms were not as clean or as tidy as promoted. One of the rooms had the bath tub with bleach a puddle of bleach on there that was never rinsed out. The over all experience was very poor
Judit
2024 年 5 月入住 2 晚
2/10 糟糕
Randall
与家人出行
2024年05月13日
不满意:清洁度、服务设施、住宿条件和设施
Of the 3 Rooms. We stayed in. All were dirty. The place is located in a bad area of town.
Randall
2024 年 5 月入住 3 晚
2/10 糟糕
Edwin
与配偶出行
2024年05月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Got a key an went to room an walked in a room where someone was naked then had to get another room no air conditioning was not refunded for there mistakes an i just checked out wife was uncomfortable
Edwin
2024 年 5 月入住 1 晚
10/10 超赞
Meghan
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property for great price
Meghan
2024 年 5 月入住 1 晚
10/10 超赞
IRIS
与家人出行
2024年05月12日
满意:服务设施
The staff is amazing! Very helpful and caring fir their guests. The pool ceiling and area needs a bit a more loving care.
IRIS
2024 年 5 月入住 2 晚
8/10 还可以
Roxanne
2024年05月10日
满意:员工和服务
Ac unit not working
Roxanne
2024 年 5 月入住 2 晚
8/10 还可以
Mike
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施
Mike
2024 年 4 月入住 1 晚
2/10 糟糕
Olga
与家人出行, 商务旅客
2024年05月4日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Felt unsafe. Human trafficking is very heavy in this area. Hotel was dirty and there was blood on the curtains.