“We had problems with the air conditioning and they couldn’t fix it for a couple of days, we had to move to another room later in the evening the next day and then the next room had a leaky shower, the bar and restaurant staff were exceptional, everyone was very friendly and the breakfast was really good, parking was close but not included. The bar staff were super helpful and kind ”
“It would have been nice to have had some emenities like shampoo and telephone, but overall it was a really great room and wonderfully located! We got into Inverness on the overnight train, but they wouldn't stow our luggage. That wasn't great. But they did try to accommodate us the best that they could... Still there should be a place that they can store your luggage for you (that isn't the sitting room). They have enough space to do this. ”
“We called and emailed and so did expedia for a late check in without response. Made us nervous but were able to check in without issue.
The property was nice from what we saw. We just slept and left the next morning. The gentlemen checking us in was very helpful with answers to our questions. ”
“The hotel staff was friendly and very helpful.
The breakfast and dinner that we had were very delicious.
The house is very charming. I would love to come back.”
“For the price, you are paying for the amazing loch views, and quiet serenity. Staff was very nice and helpful, food was great. However the owners need to update the rooms at this price point. I don’t mind experiencing the old charm of Scotland but not if it’s 1985 charm. Bathroom needs updating, even a curved shower curtain would go a long way. Wooden Floors are extremely creaky. Very hard to be quiet. Especially if you come in past midnight when all the doors are locked shut. Overall a great……