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Mercure Suzhou Downtown

3.0 star property
Riverfront hotel with free parking connected to a shopping center in Suzhou

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for Mercure Suzhou Downtown

Exterior
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Restaurant
Fitness facility
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000
  • Popular LocationHumble Administrator's Garden3 min drive
  • Popular LocationSuzhou Museum3 min drive
  • Popular LocationShantang Street4 min drive
  • AirportSuzhou (SZV)39 min drive

Room options

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Privilege, Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located on the riverwalk, Mercure Suzhou Downtown is in Gusu District neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Humble Administrator's Garden and Jinji Lake, while Suzhou Museum and Suzhou Culture and Arts Center are cultural highlights. Shantang Street and Suzhou University are two other places to visit that come recommended.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Humble Administrator's Garden - 3 min drive
  • Pingjiang Street - 3 min drive
  • Suzhou Museum - 3 min drive
  • Shantang Street - 4 min drive
  • Jinji Lake - 8 min drive

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • 东北风 - 4 min walk
  • 重庆小天鹅 - 2 min walk
  • 满记甜品 - 4 min walk
  • 大歌星量贩ktv - 4 min walk
  • 棒约翰比萨 - 4 min walk

About this property

Mercure Suzhou Downtown

Hotel near Humble Administrator's Garden
Located close to Suzhou Museum and Shantang Street, Mercure Suzhou Downtown provides a shopping mall on site, laundry facilities, and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, luggage storage, and smoke-free premises
Room features
All 175 individually furnished rooms feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers and hair dryers
  • Coffee/tea makers, fans, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Children's toys
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,399 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Suzhou Downtown?

Self parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Check-out is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Humble Administrator's Garden, Shantang Street, and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

10/10 Excellent

Hyoseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Supawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
The new "smart "room is very cute.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0
Address
3189 Renmin Road, Gusu District, Suzhou, Jiangsu