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"Beautiful property with a great view of the mountains. The rooms are spacious and well equipped. Highly recommended."

"This place is amazing. Beautiful location. Stunning scenery. Quick walk from Grindelwald station. Right across from Grindelwald First Cable Car. The staff are all so helpful and friendly. Great amenities. Make sure you have a drink at the bar. Bartender Diogo will look after you. Great service and the best banter. Very welcoming and friendly and an asset to the hotel. "

"This was a wonderful property. We had a lake view room and it was a very beautiful view. The room was huge! There was a welcome gift when we arrived. This was a more modern hotel with many options (including ice). "

"Easy hotel for an overnight stay between legs of a journey. The room was clean and comfortable. We didn’t try the restaurant. The only negative was the inability of an Uber to drive up to the entrance, and our inability to give the driver any directions because of the lack of any hotel personnel at the front desk."

"Would love to stay again. "

"Very uncomfortable pillows: too high, too hard."

"Wonderful experience. Great location! Next to the river and all kinds of restaurants. "

"We had a wonderful stay at CitzenM. The hotel staffs are very attentive and friendly. The hotel staffs gave support in every need of my visit. The room was cozy and comfy with cute décor. The breakfast buffet was delicious, the best cappuccino I had. The location was great and walkable to most attractions. "

"Great stay overall. Highly satisfied. Trains at the major station in front were a little noisy at night. "