夏洛特 住宿等级：1酒店

“I understand that the hotel has only been open again for a week, but don’t open if you aren’t prepared. My room was supposedly serviced only once in 6 nights and they rehung the dirty towels. They didn’t make the bed. I had to take out my own trash. When I went to the office to get a set of towels-1 bath, 1 hand, and 1 washcloth-I was asked where my dirty ones were. I replied “In my room”. She replied, “I’ll meet you at the laundry room with clean towels if you bring your dirty ones.” Her……

“Everything was great once we found it except for being charged twice for the same night. Still waiting on our refund.”