卢加诺 住宿等级：3酒店

“交通方便，面湖房間非常享受，渡輪站就在對面”

“第二次路过入住了，除了房间小点以外没有任何缺点，首先，前台服务极其热情，知道我第二天早起不能吃早餐，特意预备了take away有水果、矿泉水、两个汉堡还有一个巧克力棒。知道我没有买到去意大利的火车票特地帮我申请了可以到边境小城的全州免费公交票。那个票其实真的可以很好用的，只可惜我没时间用。 酒吧是二十四小时服务，不小心打碎了酒杯也没有要我赔偿，真的挺不好意思的。后面还有花园和游泳池，可惜没时间享受。 离火车站仅仅三五分钟步行时间。 如果非要说缺点的话就是进市区要下山，毕竟火车站在山上，酒店挨着火车站，而住市区依山而建临着湖。不过火车站有缆车可以直通市中心，下山回来半路上才发现的，可惜没有体验到。”

“酒店把我的房間upgrade 了。環境不錯，有面對泳池的露台及湖景。餐廳食物都不錯。開車到市中心都只是15分鐘車程”

“風景不錯，沒想到房間那麼小，沒地方整理行李”

“酒店有花园露台和游泳池，房间设施完备，早餐很丰盛，服务热情。 不足是酒店房间的wifi无法使用，去问前台居然说“所有的apple设备都不能使用，因为你的手机太新了，网是好的这不是我们的问题”。让人非常难以接受。”

“酒店地理位置挺好，离火车站和湖边很近，早餐不错很丰富，但窗户旁边就是公共缆车，实在太吵了。”

“Check in 比較慢”

“Wonderful and charming hotel by the lake, with an amazing history. Our room had a private balcony with a view to the lake and courtyard. Breathtaking! Service was excellent. Breakfast was simple but good, but if you want a real cappuccino, you have to pay and order at the bar, which we didn’t mind. Otherwise you have the automatic machine next to the breakfast buffet which we didn’t like. There’s parking on the premises, however, be advised that it’s €15 per day. Worth it. The hotel is in……

“Staff are friendly and helpful, convenient location, clean, breakfast is nice.”

“Preisentsprechend gut!”

“Fantastic view and service, we could have not been asking for a more friendly welcome. The dinner was great and the service took well care of any allergies. The room was meeting our expectation for the category we booked. ”

“The hotel is just with 5 minutes walking distance to the lake shore and the town central. It Iis convenient to visit the attractions of the lake and to Swiss. But we were disappointed for the equipment inside our room as the.no fridge and hair dryer i ”

“Top”

“quaint place. Beautiful setting. Friendly staff”

“Wir haben es für einen kurzen Bike Trip im Hotel gewesen. Wir wurden sehr nett empfangen und auch sonst ist das Personal immer sehr Freundlich und Hilfsbereit gewesen. Wir durften auch unser E-Bikes laden. Wir würden für einen Kurztrip sofort wieder in dieses Hotel gehen. ”

“飯店地點鄰近主要旅遊景點，很方便。服務人員親切熱情，提供詳細又很棒的旅遊參考資訊。早餐好吃，戶外景色優美，用餐氣氛愉悅。是個很棒的居住環境。”

“The hotel situated on mountain side with great view over the lake. However, will see plastic roof of restaurant which really needs cosmetic looks. The interior seems aged and may need renovation.”

“The front desk staff were very friendly and helpful. The facility is wonderfully maintained and polished. Everything worked !”

“Amazing, well worth it for the views, service, breakfast”

“Perfect location as it is closed to train station, only 5 mins walk. Clean and tidy room with air-conditioned which is not common in Switzerland. ”