佛罗伦萨 住宿等级：5酒店

“飯店地點好，但很貴。設備很舊清潔人員認真打掃。”

“位置绝佳，服务到位，装修和用品很用心”

“Great location, most of the nice shops are just one block away. Clean and comfortable room, staffs are extremely friendly and helpful, especially Valentina, Riccardo and Victoria. Parking service was excellent and convenience even the hotel is located in ZTL. Breakfast was nice. Will return.”

“一切都非常好，飯店內的所有人員都非常親切熱心，讓人感到賓至如歸。”

“this is the most beautiful hotel i've ever stayed. it has the second largest garden in florence....impeccable...can't ask more!”

“離百花教堂很近，位於市中心。服務人員皆親切和善也樂於幫助旅客”

“房間分佈合理，除shower room is a bit small.酒店餐廳的食物唔錯，在那裡食到有質素的 pizza. 另外，早餐，選擇ok多，質素好好，尤其是甜品。酒店有一貼心的地方是，在離開前，送上一袋小禮物，包括一枝水和小食，十分細心。”

“在各個景點的中心，用走路的就可以去任何地方～還算不錯的房間只是價格有點貴～”

“Wonderful”

“Nice location and great staff and great service, I will come back to stay this hotel in next time.”

“問清楚泊車情况，同房間方向分別！”

“優雅浪漫氣宇非凡，寧靜！早餐非常有特色又多樣化，11點結束10點半還ㄧ直補餐點，不會有種吃剩的感覺，不愧是五星飯店！唯ㄧ缺點接駁車胖的只能座5人車太小，害我們多花25歐元座計程車！”

“The hotel room is old and tired. The hotel staff pretended not be able to speak good english when there is a problem related to the room condition. But was heard communicating well with another guest in english afterwards.... Room lighting could be improved as well....”

“wonderful staff！good recommendation on localrestaurant！”

“It is my second visit to this hotel within one year, its location is fantastic. Staff are friendly and professional.”

“The hotel has the best view ever and 15 min from city center where you can just relax without hustle and bustle of tourist. The staff is fantastic, they go above and beyond to make your stay memorable.”

“Wifi一直有問題！”

“Beautifully furnished, very comfortable and spacious. Walking distance to pretty much everything. Staff were so nice and helpful. Delivered beyond expectations, loved our stay.”

“意大利全程最贵的一家酒店，和四季价格差不多了，位置很好，在老桥旁边。一开始感觉都很不错，包括酒店位置服务之类的。但是，最后一天早上退房后，中午在威尼斯收到了酒店的扣款，说是其中有个房间有消费酒水和小食，扣费前没有收到任何的邮件和电话通知，要不是设置了扣费自动微信提醒，自己都不知道被扣费了。立即询问同行的朋友，他们表示绝对没有消费，一定是弄错了。当下就给酒店打电话，来来回回折腾了很多次，体验感很差，这个级别的酒店不应该出现这种问题。”

“Everything was great except the air-conditioning was very weak, i felt hot even when i turned it to "18°c", so i was too hot to enjoy the comfy down douvet.”