英格兰浪漫酒店

“It’s a good hotel with very good spa service! Enjoyed and will be back again.”

“Clean and well service”

“The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.”

“Always stay here lovely hotel”

“We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel. However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure……

“Prefect location & with the good view.”

“服務員態度有待改善”

“Excellent for everthing”

“The room itself is fine, but I encountered issues with the water temperature fluctuating in the shower. It's very difficult to control, especially during the winter season. Additionally, the location of the hotel is not very convenient for traveling in Bath, even if you have a car. (The center of Bath is always prone to traffic jams.) Overall, I believe the value of this selection is not good.”

“前台服務員專業有禮，特别是 Nathan 表現親切。但房間的 整潔程度需要改善，被安排一間壞了空調的房間，不能提供房間更換，只退回20%房費及送兩杯飲品作補償(酒店的回贈還算合理)， 另外一提: 早餐廳部份服務員禮貌及態度極需要改善。但我們是希望有個好的住宿體驗，但今次未能達到。”