The food was excellent. The workers were all very nice and courteous. Only con is how long the wait at the restaurant is.
Xi
2023 年 8 月入住 4 晚
10/10 超赞
Jamie Brown Onee,Gainesville
与家人及幼儿出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort with lots of restaurants & the room was clean & spacious, kids friendly with nice big waterpark.
Jamie Brown Onee
2024 年 4 月入住 3 晚
10/10 超赞
Xing
与家人及幼儿出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you Expedia and The Grand to upgrade my room. The room comes with large bedroom, large dining room and living room. It was so much relax and I’m enjoy so much on my vocation with my family. The food is amazing on each restaurant that I tried. All the services are excellent. Will come back.
Xing
2024 年 4 月入住 5 晚
2/10 糟糕
Ezmir
与家人及幼儿出行, 与家人出行
2024年05月1日
不满意:清洁度、员工和服务、住宿条件和设施
staff stinks, rooms and hotel is poorly maintained.
the only redeeming character is their food. I feel bad for people who fall for their VIP, as there is nothing VIP about it. Rooms and patio have paint dripping everywhere. And you will most likely told that racoons are friend here in mexico when you confront one in the hallway eating leftovers that were not cleaned.
Ezmir
2024 年 4 月入住 5 晚
10/10 超赞
Sena
与家人及幼儿出行, 与家人出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed all the entertainment and amenities onsite. The staff were all very nice, and the room was also very comfortable.
Sena
2024 年 4 月入住 4 晚
8/10 还可以
Sanchit
与家人出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for family stay
Sanchit
2024 年 4 月入住 4 晚
8/10 还可以
Sabrina
与家人及幼儿出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here during our family reunion of 20 people. Overall, the resort was good and there was a lot to do for the kids. I expected the service to be a little better but it was mediocre. I did have to call room service to have our room re-cleaned when we arrived as there were a few dead bugs and a lot of dust hanging around. I found the lobby to be well maintained but maybe the actual rooms are just a bit outdated.
Sabrina
2024 年 4 月入住 4 晚
10/10 超赞
Humberto Esteban
与家人出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente atención, la calidad en los alimentos, y lo mejor es que personal siempre está contento, servicial, dispuesto