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"Fabulous stay at Emperador , good location , great facilities especially the roof top pool and restaurant."

"Shuttle service from and to the airport is very convenient. Breakfast was very good. Nice Hotel!"

"Location is amazing: in the heart of downtown. Transportation is within walking distance. There are two metro stations super close by, Callao and Gran Via. Also buses out front. The hotel is just a beautiful property, perfectly appointed with era-appropriate furniture and features while also modern conveniences and a gorgeous bathroom. It was isolated from street noise but you can hear noise from other rooms (I think it's the new normal). Great staff. Incredible buffet breakfast (which was optional)."

"We have visited Madrid a few time before and also had dinner at the restaurant located in the hotel so this time decided to try the hotel and was not disappointed. We selected a room with a view of the Plaza and was very happy we paid the extra. The staff at reception are really friendly, the hotel style is perfect, room was large and very clean with an amazing view over the plaza. They have a roof top bar which has good vibes but not the best for views due to the high walls but a perfect sun trap. Highly recommend the breakfast and also the restaurant for dinner."

"We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it "

"From start to finish it was nothing but perfect. Location was right in Gran Vía next to Plaza España metro station. Juan or José? (intern) and Andrés were very kind at check in. Very helpful men. The room was great and comfortable. It had everything I need. Looking forward to coming back again!"