Property, staff, facilities, food, and service were all excellent imo. My only gripe was calling the resort for arranging transport from the bus stop in Playa: was out through to someone else twice but never got an answer and had to figure it out in our own. Not the end of the world, just would have been nice to have someone local on our side to help.
Barrett Joseph
2024 年 5 月入住 6 晚
10/10 超赞
Tyrone
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Tyrone
2024 年 5 月入住 5 晚
10/10 超赞
Margarita
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
IMe gusto la Atención para todo muchas gracias
Margarita
2024 年 5 月入住 5 晚
4/10 很差
Amelia
与家人出行
2024年05月28日
不满意:清洁度、服务设施、住宿条件和设施
Very dirty, the tub was disgusting
Amelia
2024 年 5 月入住 4 晚
10/10 超赞
Ashantee
与家人及幼儿出行, 团体旅客
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the property clean and the staff were amazing and friendly. Love the convenience of having different pools and buffet so u can choose. Over all the stay was a great experience. Only thing unable to come out of hotel without a ride exit was really far.
Ashantee
2024 年 5 月入住 5 晚
10/10 超赞
Stephanie Ann
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my second time staying at this resort and I’m sure I will be back again. When we arrived we pulled up to the riviera lobby and I was Told my reservation was actually at the sunset side. It was no problem because the concierge was helpful to get us checked in quickly and arranged the shuttle to take us to our rooms. The grounds of the resort are gorgeous! Great picture opportunities everywhere lol. The resort is huge so be prepared to walk, but they do have shuttles to take you around if need be. Also, Richard with BD experience was very helpful with booking our excursion. The only downside I would say was the beach was not very nice due to the excess seaweed everywhere, which was out of their control. But other than that, there are tons of pools and stuff to do! I’ll definitely be back again!!
Stephanie Ann
2024 年 5 月入住 3 晚
8/10 还可以
John
与家人及幼儿出行, 与家人出行, 团体旅客
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an amazing time in the family areas. We love the pools. The only thing that we didn’t enjoy was the food in general. The service was great, but not the food.
John
2024 年 5 月入住 5 晚
10/10 超赞
Jorge Enrique
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La transportación entre Loobys en la mañana es complicada y un poco en la tarde.
Jorge Enrique
2024 年 5 月入住 6 晚
10/10 超赞
Kati Ann
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room service should be free
Kati Ann
2024 年 5 月入住 7 晚
10/10 超赞
Kyle Edwin
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
AMAZING and BEST experience ever. The hospitality, the food, the experience, EVERYTHING was incredible.
Hotel rooms were super clean, organized, staff was superb, easy to get around, resort is absolutely beautiful.
I will definitely be returning in the future!!